Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT

How a follow-the-sun model is the future of delivering top tier CX.
resources and guides

Top 7 Affordable Outsourcing Partners for Seed-Stage Startups (2026)

A practical guide to the most affordable outsourcing partners for seed-stage startups in 2026. Compare pricing, flexibility, and best-fit use cases.
resources and guides

What is AI Agent Management? A guide for CX teams

Most brands still treat AI as a project — something you set up once and leave to run. But CX doesn’t work like that. Your human team has oversight, AI needs that too.
research

AI context engineering for eCommerce

Most knowledge bases weren’t built for AI. See how context engineering improves eCommerce support by reducing returns, confusion, and trust issues.
resources and guides

Top 7 CX Partners for Healthcare & Healthtech (HIPAA-Aware) 2026

The CX providers that actually meet healthcare’s compliance bar — who they serve, where they excel, and how to choose the right partner for secure patient support.
customer experience

How to Deliver 24/7 Support With AI

Optimise your brands CX with an AI + Human approach
resources and guides

Top 7 Outsourcing Partners for American eCommerce Brands in 2026

Looking for outsourced eCommerce support that can actually handle Q4 spikes, returns chaos, and WISMO storms? Here are the seven CX partners American DTC operators rely on in 2026.
resources and guides

Top 5 Outsourcing Partners for Wellness Brands

See which outsourcing partners are best for your wellness brand. From on-demand support, to multilingual CX, this article explores the best options for you.
Case Study

Yazio scales 5-star multilingual support to 95 million global users with Influx.com

From Germany to 150 countries and 20 languages with 94% CSAT — while cutting response times by 90% during their busiest season.
resources and guides

Top 5 Outsourcing Partners for European Companies

This will appear on the article summary.This guide highlights the top 5 customer service outsourcing partners for European companies, ranked on what truly matters to scaling organizations: