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How to minimize customer support backlog (eBook guide)
Get the eBook with solutions to clear the inbox and effectively manage the ticket backlog.
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The complete guide to flexible, 24/7 support (eBook)
Get the guide to scale up to 24/7 support, respond to your customers faster, and wake up to inbox zero.
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CX News Now: Influx’s curated customer experience newsletter
Get customer experience news, helpful tips/tricks, curated articles, and fresh industry insights straight to your inbox.
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Business operations, efficiency, and outsourcing report
Learn how outsourcing can improve business operations and boost efficiency with this in-depth report.
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Influx year in review 2022
Take a look at Influx’s year in review for 2022 including global expansion, client growth, product launches, and more.
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The 8 best help desk software for 2023
Looking to improve your customer experience in 2023 with a quality help desk? Find out more about which one is right for your business.
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Setting up FAQ macros to save time and money
Macros are a powerful tool for customer support teams that saves time and money. Optimize your response time and get macros set up today!
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5 digital transformation trends to watch
The advance of innovative and transformative technologies will continue in 2023. Check out our top 5 trends to keep an eye on!
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A beginner friendly guide to help desk software
Help desk ticketing software can make an organization more efficient. Learn everything there is to know about help desk software in our complete guide!
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Social media’s role in Q4 retail 2022
Using social media to your advantage this Q4 is a budget-friendly, effective strategy to boost sales and grow a loyal following. Read our 10 simple tips!
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Tools and software to get you through the holidays
Set your team up for success with our top eCommerce holiday tools. Reap the benefits this season and beyond by utilizing software to your advantage.