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Influx
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Customer support

Upgrade your support operation with a fast, flexible & scalable solution. The top 1% of agents and managers resolve 100% of tickets for you, 24/7. Month to month plans. No lock-in.

  • 750+ Brands supported
  • 95%+ Average CSAT
  • 7 days From signing to launch

Trusted by brands that take CX seriously

750+ start-ups and scale-ups have trusted Influx to deliver CX excellence.

  • 100X Hospitality
  • Bearpaw (in_service 2021)
  • Baumer Technologies (in_service 2022)
  • Autopilot
  • AstroPay
  • Asana Rebel - formatted - black
  • Arkestro
  • Antlion Audio
  • Animalhouse (in_service 2021)
  • Amber (in_service 2023)
  • Adobe Spark (departed 2022)
  • AKKO (in_service 2021)

Flexible customer support solutions

Two ways to work with Influx. Start with the one that fits your team today and switch any time.

  • Monthly pricing
  • No lock-ins
  • AI + Human
Design your team

Management teams that operate 24/7

Localized managers in every time zone coach, review quality and improve your team around the clock.

Learn how we manage support teams. Get in touch

One support experience, across every channel

The same experience across email, chat, social and voice, delivered inside your existing tools.

See how we support every channel.

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Built to fit your existing tech stack

We work inside your helpdesk, CRM and workflows, so you launch faster and support feels in-house.

Find out how

You're in good company

"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."

Anna Perez Customer Service Manager · Suntransfers
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  • "While growing like crazy, we needed a partner that would handle everything we threw at them on short notice - 24/7, new launches, multiple languages, custom troubleshooting & workflows. Influx nailed it."

    Dane Burgess Senior Director of Operations & Support · Linktree
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  • “Influx has enabled Amber to scale confidently. From two agents to a fully structured team with leadership layers, Their team operates seamlessly within our systems, while consistently meeting productivity expectations."

    Neil Luo Chief Operating Officer · Amber Electric

  • "Influx jumped in right before our busiest season and handled the pressure like pros. They quickly helped us get on top of our backlog and keep response times short. Their team blends right in supporting our users with care & consistency."

    Giverny Connor User Success Specialist · YAZIO
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Find out more about our services

See how companies work with Influx to deliver flexibility and scale.

Product

Inside Talent as a Service: Why Influx agents deliver better CX and better results

Read the post
Product

Inside Managed Operations: The Influx approach to exceptional CX

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Best Practices

What is AI agent management? A guide for CX teams

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Read more client testimonials or case studies

Launch in 1 week

24/7 CX excellence in a simple month to month format. From single agents to full-service teams.

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