Call center services
Influx.com teams answer calls for you, call back customers and sell in real time. All in a simple month-to-month format, built to scale and go 24/7 from day 1.
See how one team handles 8,000 calls per week with 94% CSAT.
Trusted call center partner for growing brands
"The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."
The US based healthcare app keeping Hospitals & healthcare staff connected.
Read the case study →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
Blenders scales 24/7, globally with Influx
Read the case study →
"The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."
The US based healthcare app keeping Hospitals & healthcare staff connected.
Read the case study →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
Blenders scales 24/7, globally with Influx
Read the case study →
Call center teams, built just for you
Great phone support starts with the right people
Teams are built intentionally, pairing agents and managers with the skills, experience, and temperament to represent your brand well on the phone. We screen thousands of candidates and select only the top 1%, then train them specifically on your products, processes, and brand voice.
Your always-on call center - month to month
24/7 call answering by real people
Offer unparalleled support to your customers in any region - 24/7. With a 100% remote and global workforce, you can maintain availability year-round and never have gaps in service.
Multilingual agents
Global teams that follow the sun mean your customers will get top-quality service on time, in their timezone. We offer support in over 10 different languages including English, Spanish, German, Hindi, and more.
Fast training & onboarding
We leverage our years in global workforce development and recruitment expertise to offer a unique blend of agility, scalability & management to scale your support, fast. Launch a team in 1 week.
Seamless integration
From our technology and recruitment to QA and security, our all-in-one solutions help you increase capacity with high-performance agents and training – all seamlessly integrated into your current systems.
KPIs & process improvement
Key performance metrics are a crucial component in helping agents deliver exceptional CX for a global brand. That is why we use proprietary performance playbooks and QA to ensure your team exceeds their standards.
Real-time reporting
Everything we do is data-driven, partnering with our clients to provide a 360° view of the customer, employee, and event data from day one so we can optimize every interaction and drive value for the rest of the business.
Proven results at scale
Enterprise-grade technology & security
Call center operations are supported by secure, best-in-class infrastructure. Compliance covers GDPR, CCPA, HIPAA, and payment regulations, giving confidence across industries.
Explore our security and compliance →
"Influx's ability to outperform even office based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations. As we continue to grow and evolve, we are genuinely appreciative of Influx's dedication and efforts in serving us. We look forward to a future of continued collaboration, where together, we can achieve new heights of success."
The US based Healthcare App keeping Hospitals & staff connected.
See our Clipboard Health case study →
You're in good company
See how brands use Influx call center teams to deliver flexibility, quality and scale.
Support and triage for 27,000+ conversations p/month with 2x scale-up capacity
Clipboard Health's app hits unicorn status with Influx.com providing an elastic, 24/7 operational layer
24/7 dedicated support and burst coverage for 20,000 tickets via 30 agents
24/7 coverage for 15,600+ ticket backlog with 10 Zendesk agents and back office support
100% live calls handled during peak surges, with 100% missed call recovery
Explore client testimonials, stories or case studies
More solutions
eCommerce and Retail
Startups
SaaS
Personal brands
Mobile app support
Health and Fitness
Marketplace
Tech
Ready to try Influx?
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Explore human-first CX insights
Explore CX and support resources →
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Scale phone support with fully managed call center teams built for quality, flexibility, and growth.
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