Supporting modern brands, since 2013
“During a period of rapid growth, Influx scaled our CX team quickly with high quality agents who cleared our backlog and brought a proactive, solutions focused mindset. Regular catch ups ensure we’re always aligned with our evolving business needs."
"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."
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“Influx has enabled Amber to scale confidently. From two agents to a fully structured team with leadership layers, Their team operates seamlessly within our systems, while consistently meeting productivity expectations."
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"What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience. I never have to worry about whether they're delivering — they just get it done. Their team is dependable, responsive, and committed to high quality outcomes."
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“Influx consistently delivers for Reset Smile - even under pressure. When call volume surged to 160 calls a day, their team ensured every missed call was returned and every customer supported. They also proactively helped us clear ‘on hold’ cases by personally guiding customers through missing documentation over the phone."
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