Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT
How a follow-the-sun model is the future of delivering top tier CX.
Top 5 Outsourcing Partners for Wellness Brands
See which outsourcing partners are best for your wellness brand. From on-demand support, to multilingual CX, this article explores the best options for you.
Yazio scales 5-star multilingual support to 95 million global users with Influx.com
From Germany to 150 countries and 20 languages with 94% CSAT — while cutting response times by 90% during their busiest season.
Top 5 Outsourcing Partners for European Companies
This will appear on the article summary.This guide highlights the top 5 customer service outsourcing partners for European companies, ranked on what truly matters to scaling organizations:
Why global CX operations outperform the traditional BPO model
Why a follow-the-sun model is the smarter way to run 24 hour customer experience
Two examples of AI agent management working
AI agent management improves resolution rate and CSAT for AI agents, reducing the workload for a human support team while freeing up time for the support team manager.
The perfect service partner at $1M, $10M and $100M in annual revenue
How to leverage CX outsourcing intelligently
Bearworks Review: Salesfloor and Parallel Dialer for Sales Teams
Bearworks Review - How to onboard & optimize sales teams successfully.
Linktree partnered with Influx.com to make CX simple and fast with 93% CSAT for 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
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