AI Agent Management

Improve performance of your AI bot - Fin, Gorgias AI, Zendesk AI, Ada - with continuous monitoring, context updates and prompt updates - all managed through a centralized platform and experienced AI operators.

Start with a quick AI review and benchmarking meeting.

AI solutions with a human touch – add a small team for extra troubleshooting.

Some of Our Partners

Gabriel, Recruiter, 4 yrs with Influx

AI Monitoring & Alerts

Our parallel AI agent ensures your knowledge base answers every customer question with precision and completeness, delivering seamless support experiences tailored to your business.

We monitor AI Agent accuracy and relevance with rigorous metrics, catching issues like outdated or incomplete answers early to ensure consistent, high-quality responses across all AI Agents.

Ana, Customer Support, 3 yrs with Influx

Brand-Match AI

Our AI specialists tailor your AI system - agents, context, prompting - to reflect your brand’s tone and communication style, while ensuring correctness.

To improve accuracy, we train AI models with real customer interactions and our proprietary bot which runs in parallel to your own. It’s a seamless testing environment.

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See how companies work with Influx to deliver flexibility and scale.

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