Custom CX

Leverage Influx’s experience in delivering CX excellence at any scale to create your ideal solution.

Our custom CX solutions for dedicated support teams and large-scale operations deliver maximum operational efficiency and outstanding customer results.

Custom solutions include: AI copilots, AI tuning, infrastructure change management, business process design, custom agent intakes, custom training modules and more.

TRUSTED BY HUNDREDS OF BRANDS, FROM STARTUP TO ENTERPRISE
TAILORED

Tailored teams, tailored success

Get a support team that is designed entirely around your specific requirements - be it advanced security protocols or specialized staff requirements. Equip your support capabilities with voice, chat, email, and more. Our flexible, turnkey solution ensures that your support is as unique as your business.

See how Influx helped Casely achieve 16,954% growth →

Gabriel, Recruiter, 3 yrs with Influx

ONBOARDING

Specialized onboarding

Scale your support team without a hitch with our specialized onboarding team that ensures a seamless integration of our services into your business model. We help you every step of the way, from initial setup to ongoing improvements to your support team, ensuring the success of your CX.

Read what our clients are saying about Influx →

Shanna, Delivery Director, 8 yrs with Influx

SCALABLE

Scale with 50+ agents, fast

Boost your CX capabilities with 50+ agents quickly and efficiently with Influx. Hiring only the top 1% support agents, Influx ensures that quality is maintained even as you scale your business.

Ready to scale your CX team? Contact sales →

Ana, Customer Support, 2 yrs with Influx

Deliver a tailored support experience at scale.

See how Influx builds full-service, 100% customizable support solutions for growing businesses, everywhere.

Resources to scale personalized support

Customer Support
How to build a good customer support team: 6 proven tips
Work Culture
Read the Influx values that guide our every support interaction
Tips and Tutorials
6 ways to personalize your customer support for better CX
Interviews
Tips for support team alignment - read the interview!
Interviews
What we learned building 200+ support teams

Ready to try Influx? Let’s talk!

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.