World-class flexible solutions and pricing for scaling businesses

Use our simple, pay-as-you go pricing model to match cost with revenue. All plans include training and management with no setup fees.

"In a word, Influx is simple." Read client testimonials →

#1 on demand partner for global CX teams

Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

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The #1 health app helping people become their best selves.

See our YAZIO case study →

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Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

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Six brands, one streamlined customer service solution.

Read the case study →

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Premium fashion achieves global growth.

Read the case study →

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Blenders scales 24/7, globally with Influx

Read the case study →

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Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

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Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

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24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

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ResetSmile optimizes customer support with Influx

Read the case study →

Testimonial Visual

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

Testimonial Visual

The #1 health app helping people become their best selves.

See our YAZIO case study →

Testimonial Visual

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Testimonial Visual

Six brands, one streamlined customer service solution.

Read the case study →

Testimonial Visual

Premium fashion achieves global growth.

Read the case study →

Testimonial Visual

Blenders scales 24/7, globally with Influx

Read the case study →

Testimonial Visual

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Testimonial Visual

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

Testimonial Visual

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

Testimonial Visual

ResetSmile optimizes customer support with Influx

Read the case study →

Testimonial Visual
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We make pricing easy

Our pay as you pricing model, allows you to have full flexibility and control of your plan as your business and team needs change.

No contracts

Add agents or change your plan with one month's notice. Test new channels like chat, voice, or social media, as needed.

No setup fees

We manage everything from setting standards, recruiting, weekly reviews, career development, QA, insights, and more.

Scale up fast

Worried about Black Friday or your next product launch? Our team can handle 3x bursts or add 10+ agents in one month.

Our most popular solutions

From enterprise to hyper growth startups, we deliver results. Provide exceptional customer support across multiple channels with our fully-managed remote workforce that's built to perform from day one.

Mayang, Operations, 7 yrs with Influx

Support as a Service

Need just a little bit of extra coverage? Our Pay per response support teams fill in the gaps and support your internal team on short notice (or no notice). Perfect for those looking to clear their backlog, get after-hours support, or handle a peak period.

Book a quick call with our sales team to get started!

Jermaine, Delivery Manager, 5 yrs with Influx

CX on Demand

Flexible, high-performance agents as you need them in a simple month-to-month format. Our agents become an integrated part of your team, while we manage the behind-the-scenes management. You set your KPIs, brand voice, and processes and we ensure the team meets them.

Book a quick call with our sales team for a custom plan.

Monifa, Team Leader, 6 yrs with Influx

Enterprise solutions

Customized, multi-layer CX solutions with high-security standards. From our technology and recruitment to QA and security, our all-in-one solutions help you increase capacity with high-performance agents and training – all seamlessly integrated into your current systems. We use proprietary performance playbooks and QA to ensure your team exceeds your standards.

Book a call with our sales team for volume discounts and custom solutions or learn more about enterprise.

Best-in-class technology & security

Security is our ultimate priority, which is why we’ve partnered with the world’s leading technology systems to provide end-to-end peace of mind. Our industry-leading security program complies with GDPR, CCPA and all workplace security standards, as well as HIPPA and payment regulations so you have the highest confidence in the management of your data.

Experts in the CX tech stack

We connect with all technologies for a seamless end to end support experience.

freshdesk logo help-scout logo zendesk logo intercom logo gorgias logo textexpander logo facebook logo livechat logo amazon logo front logo drift logo Instagram logo spredfast logo okta logo shopify logo basecamp logo slack logo google-drive logo olark logo hootsuite logo salesforce logo kustomer logo

Want to learn more about how we can connect to your systems? Chat with sales →

A global team of 1118+ and counting

Spread across 123+ cities globally, Influx provides round-the-clock solutions that are on-brand and on-demand in your time zone(s). We are designing customer experiences that are fast to scale and ready to reflect your vision, voice and values so you can stay focused on what’s coming next

Learn more about Influx

Looking for sales support?

We help businesses scale by providing top tier sales, lead development and appointment setting. Our experienced Sales Reps are ready to go in one week so you can get back to what you love most, closing deals.

Ready to 2x your Sales? Learn more about Sales Teams on Demand

Benefits of outsourcing

See how companies work with Influx to deliver flexibility and scale.

Product
How Influx provides scalable outsourced excellence
Customer Support
Omnichannel vs. multichannel support: what's the difference?
Business Operations
What is support as a service? (And why you need it)

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.