Scale up your support operation in 1 week
Need agents for the holiday season? Launch a pre-trained, fully-managed support team in 1 week. Flexible scalability with on demand agents on month to month plans.
Brands that trust Influx to scale their support
Built for growth
Make your existing team even better
Sometimes you need a little help, other times you need a lot. Whether it’s a seasonal spike, 24/7 coverage or an extra layer of support while you grow, we offer pay as you go pricing to match your business needs – and complement your existing capabilities.
Lara, Customer Support, 2 yrs with Influx
Flexible service
Scale fast and launch new channels
Be ready for growth, exactly when you need it. Whether it’s a seasonal spike, post-campaign query backlog or an extra layer of support while you grow, we offer month-to-month support teams that flex as your business does.
Ready to learn more? Get in touch →
Daniel, Dpt. Delivery Manager, 6 yrs with Influx
Improves automatically
Management and training included
Through three levels of management we get to know your organisation inside out. From training to QA, all teams are fully managed by us – so you can 2x your team without compromising quality.
Ready to learn more? Get in touch →
Mayang, Operations, 5 yrs with Influx
Case studies
See how companies work with Influx to deliver flexibility and scale.
3,200~ tickets per month with scale-up capacity for seasonal spikes
Voice and digital agents handle 2,900+ conversations per month with 17% reduction in first response time
Seasonal scale-up coverage for 2800+ ticket backlog while maintaining 92%+ CSAT
Read more client testimonials or case studies
Exceptional CX aligned with your business
Blenders partnered with Influx to deliver speed, flexible and scale to their support operation while maintaining their standards and vibe. 6 years later, we’re still loyal partners through all their growth, and one big acquisition!
See how other brands work with Influx - a trusted partner for growth and operations.
Ready to get started?
Make your business fast, flexible and ready for anything with experienced 24/7 teams in a simple month to month format.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support