Customer Support, Done.
Support excellence that helps growing brands scale with fast, flexible, 24/7 customer service. The best agents answering tickets for you on simple month to month plans.
Extend your team, or get a complete support operation
with Support as a Service, part time or full time agents.
INFLUX IS A TRUSTED SERVICE PARTNER FOR BRANDS FROM STARTUP TO SCALE
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Get started, today
INBOX ZERO
“With agents working tirelessly, we saw an incredible achievement from the team with inbox at 0.”
Dane Burgess, Head of Customer Support at Linktree
Discover how Linktree partnered with Influx to provide 24/7 global support coverage.
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Flexible support team benefits
See how companies work with Influx to deliver flexibility and scale.
Influx in action
See what clients are saying →
Elastic Service
Scale fast and launch new channels
Our flexible service expands and contracts with you. Whatever the volume, wherever the customer, we’re here to ensure you hit KPIs.
Ana, Customer Support, 2 yrs with Influx
![](https://www.datocms-assets.com/44723/1697170215-ana-ferezini-customer-support-2022.png)
Future proof
Hire a support operation that can grow with you
Strengthen your existing team, clear the backlog or launch an operation at scale. Customer support isn’t one-size-fits-all, our service is flexible and ready to grow with you.
Judith, Recruiter, 5 yrs with Influx
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Our results
Blenders achieved a 94% CSAT with Influx while handling 20,000 ticket seasonality burst.
Classpass was able to resolve over 250,000 tickets in one month by partnering with Influx.
Sendle stays flexible using Influx during 3x peaks, maintaining 1 hour response times.
Automatic improvement
Improve autonomously with fully managed support
We’re a complete operation on demand. Through three levels of management we get to know your organisation inside out, so you can scale up without compromising quality.
Daniel, Dpt. Delivery Manager, 6 yrs with Influx
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Fast onboarding
Start in one week
Start as early as next week with no lock-in commitments. Agents are pre-trained and ready to go so you can focus on growth.
Monifa, Team Leader, 4 yrs with Influx
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Delivering a flexible customer experience on brand and at scale
Blenders Eyewear partnered with Influx to scale, flex and grow their business fast.
Ready to try Influx? Contact sales →
Multichannel support. Scale fast on every channel.
Our teams are flexible and work quickly across all channels. Email, chat, voice, and even through social, like Facebook, Twitter, Instagram and more. Deliver a scalable omnichannel experience that grows your business faster.
Ready to try Influx? Contact sales →
Lara, Customer Support, 2 yrs with Influx
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How it works: Tech
We connect with all technologies for a seamless end to end support experience.
Want to learn more about how we can connect to your systems? Chat with sales →
More solutions
Ready to try Influx? See more solutions →
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.