Customer support, simplified – hear from three successful brands working with Influx

We caught up with Andi Ancheta, VP of customer support at Karbon, Emily Howman, customer service manager at Biteable, and Natalie Fockel, director of customer experience at Michael Hyatt & Companyto chat through how they each partner with Influx to deliver their customer support experience globally.

Each brand a very different type of business (SaaS, eComm, Startup) looking to deliver unique support experiences (after hours, live chat, Support as a Service, dedicated agents…).

We took those three conversations and packaged them up into one neat 2-minute video for you to watch. Enjoy!

To read more from our clients, check out our case studies. Or if you're ready to see how Influx can help you scale your customer support experience, chat with our team to find out more!

Get started with Influx

Influx was established in 2013 & has been trusted by 750+ brands globally, ranging from startup to scale.

Influx builds 24/7, near-shore global customer support teams. We provide fully managed, flexible & high-performance agents. Our services range from eCommerce support, tech support, sales support, AI Management, Enterprise solutions and more to give you the customer assistance you need to prioritize other responsibilities and continue scaling your business.

Make your support operations fast, flexible, and ready for anything with experienced, 24/7 support teams working on demand. See how brands work with Influx to deliver exceptional customer support or get a quote now.